Frequently Asked Questions

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  4. Is there a cooling off period?

Is there a cooling off period?


By law, you have a cooling-off period of 14 days once your loan has been paid out.

If you change your mind about the loan:

  • You can just tell the lender within 14 days.
  • Return the full loan amount within 30 days, including any interest accrued at this time.

Once done, your account will be closed.

Note: all lenders have slightly different procedures for canceling, so contact your lender to find out exactly how you should cancel

See the FCA’s page on your Right to Cancel.


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